How to Objectively Resolve Caregiver Issues

My Mother was an opinionated woman that wanted things done her way. That didn’t change as she grew older and needed caregiver support.

Though I lived hundreds of miles away, caregiver complaints were a frequent topic on our routine phone calls – “she was late”, “she left early”, “she didn’t do what she said she would do”, and so on and so forth.

Now, I checked out each caregiver before I hired them. They all had good reputations, but Mom was adamant about real or perceived issues.

In many situations caregivers have thankless, no-win jobs. Furthermore, my Mom was not an ideal care recipient.

Frankly, I had no way to objectively resolve these emotional issues. However, if I had a way to get objective, real time information, it would have helped a lot. If there had been a way to know exactly when the caregiver arrived and departed; if the caregiver could tell me what she did during the visit; if she could have sent me pictures, alerts, condition changes, home maintenance issues, etc., etc., my stress levels would have been significantly reduced.

I saw the need, and I adapted my Mobile Worker Connection^SM software to work for folks just like me. We call it Home Care LINK.